01 - The firm

Redress,
by the book.

Select Claims is a claims management firm based in the United Kingdom and authorised and regulated by the Financial Conduct Authority. We help people pursue complaints and compensation properly: assessed honestly, prepared carefully and progressed without noise.

We act only for clients in the UK. We do not cold call, we do not guarantee outcomes, and we do not dress this firm up as something it is not.

On the record

Regulator
Financial Conduct Authority
Reference
FRN 835838
Status
Authorised since 11 June 2020
Jurisdiction
United Kingdom only
Client money
Never held
Cold calling
Never
Guarantees
None offered. Ever.

Verify FRN 835838 on the Financial Services Register.

Case assessmentComplaint draftingEvidence gatheringRedress calculationOmbudsman referralsPlain-English updates
02 - What we do

One claim, four stages.

Claims management is process work. Done properly, it looks like this, and every stage is handled by people who have done it for years.

01 / Assess

Case review

We look at your circumstances and your paperwork, then tell you plainly whether we believe a claim has merit. If it does not, we say so before you commit to anything.

02 / Prepare

Complaint preparation

We gather the evidence, request data from firms where needed, and draft the complaint properly: addressed to the right party, with the right arguments, in the right order.

03 / Pursue

Progression and referral

We manage responses and deadlines and keep you informed in plain English. Where a firm rejects a complaint with merit, we can refer it to the Financial Ombudsman Service on your behalf.

04 / Hand over

Specialist introduction

Where a matter needs litigation or specialist advice, we can introduce regulated solicitors. Nothing moves to anyone without your written consent.

03 - Approach

New by name.
Not by nature.

Select Claims is a young firm, and we will not pretend otherwise. You will not find claims of millions recovered or thousands of clients on this site, because we refuse to borrow numbers we have not earned.

What we do have is a team whose working lives have been spent inside claims, financial services and regulated marketing, and one simple rule: if we would not bring a claim for our own family, we will not bring it for you.

No cold calls

We do not buy lists or call people out of the blue. If we are speaking, it is because you contacted us first.

No guarantees

Nobody can promise the outcome of a claim. Anyone who does should worry you.

No hidden fees

Any fee is explained and agreed with you in writing before we act, within the fee caps set by the FCA where they apply. If a case is free to bring, we will tell you that too.

04 - Important information

You can always claim for free.

You do not need to use a claims management company to make a complaint or claim. You can complain directly to the firm involved yourself, at no cost. If you are unhappy with the outcome, you can refer the matter to the Financial Ombudsman Service, or to the Financial Services Compensation Scheme where a firm has failed. Both services are free to consumers.

05 - Contact

Make contact.

One address for everything: new enquiries, existing clients, complaints and anything on the record. We reply to everything that warrants a reply.

By email or phone

For all enquiries, including complaints.

0161 205 8788

Registered office
254 Bradford Road
Manchester
M40 7BT
United Kingdom
On record

Select Claims Limited
Registered in England & Wales.
Company number 05967813.
FCA reference 835838.